Grant Oliver - Exchange
Exchange price difference.
Phoebe Coleman is a small independent jewellery brand based in London. Having studied Fine Art at University, Phoebe’s sculptural interests transferred into wearable pieces in the form of jewellery design, which she studied in California and London. Focusing on classic feminine design with an edge, all of Phoebe’s collections are designed traditionally by hand and finished to a high standard.
Phoebe launched her Contemporary Collections in 2010, which are made from sterling silver and 18ct gold vermeil plating. They often feature diamonds, pearls and other gemstones, which she sources from her long-standing partnerships with premium stone suppliers. The importance of craftsmanship, premium service and quality of materials are the main reasons Phoebe uses the most skilled stone setters in Hatton Garden and the best plating company in the country.
After many requests from customers, Phoebe launched her Fine Jewellery collection in 2015, featuring a beautiful selection of engagement & wedding rings, family heirlooms and bespoke pieces.
Please note we are unable to offer refunds or exchanges on custom sizes.
Our rings are made using British sizing which is alphabetical. The chart here is an approximate conversion for European, American and Japanese ring sizes. If you don't know your ring size, please have a jeweler measure you before you order. We can make you any ring size in our jewellery workshop, but please allow up to three weeks for a bespoke size. Please see below for details on how to order.
Would you like a midi ring, a pinky ring or just a different size from above? Select 'Custom' from the option menu to purchase your bespoke size. Email Maddy at email@example.com or add it to your notes at check out, with the size you would like, along with the name of the ring and we will send it to you within three weeks. It's that simple!
We aim to dispatch your order within 3 to 5 working days, except precious stone and pearl pieces, which can take a little bit longer for us to dispatch. Adjusted items and items specifically made to order may take up to 2 weeks. If you need something delivered by a certain date, please contact us to check if we can guarantee delivery before you buy.
You have 14 days from delivery to cancel or return an item for a full refund (excluding postage). Alternatively please contact us within 14 days if you would like to exchange for a different item. For international returns/exchanges please contact us on firstname.lastname@example.org.
Personalised or custom items are only eligible for a full refund if the item is faulty.
All UK orders over £180 are free to ship. UK orders below £180 are £3.95 to ship, and all international orders cost £10. We use 'Royal Mail International Signed For' for international orders and 'Royal Mail Special Delivery' for UK orders.
Please keep in mind that when orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays. Any customs duties are the sole responsibility of the customer.
Find out more about our Delivery & Returns Policy here.